Course Overview
This 3-day instructor-led course provides students with an understanding of how to configure order management rules and administer the order fulfillment process using IBM Sterling Order Management.
The course begins with an introduction of order and inventory management concepts and then covers Sales Order specific configurations. The course then proceeds to describe sourcing and scheduling of orders, rules related to order fulfillment, and payment, and covers configuration of service capacity. The course concludes with an explanation of Return Orders.
What you’ll learn
After completing this course, students should be able to:
- Configure rules related to inventory in the Global Inventory Visibility application of Sterling Selling and Fulfillment Foundation.
- Configure business rules related to Sales Orders including, order creation, modification, and monitoring in the Distributed Order Management application of Sterling Selling and Fulfillment Foundation.
- Configuring sourcing and scheduling rules for an order.
- Configure rules related to resource pools and resource capacity to fulfill service requests.
- Configure payment processing-related rules such as payment types, financial rules, authorization and invoicing rules.
Target audiences
- Order Management developers and implementers
Curriculum
- 1 Section
- 5 Lessons
- 24 Hours
Expand all sectionsCollapse all sections
- Topics5
- 1.1Course Overview Unit 1: Order Management Basics Lesson 1: Order Management Overview Lesson 1.2: Inventory Management Exercise 1.2.1: Inventory Management
- 1.2Unit 2: Order-related Configuration Exercise 2.1.1: Sales Order Specific Configuration Lesson 2.2: Sourcing and Scheduling Rules Configuration Exercise 2.2.1: Sourcing and Scheduling Rules Configuration Lesson 2.3: Order Fulfillment Rules Configuration Exercise 2.3.1: Fulfilling an Order
- 1.3Unit 3: Service Capacity Configuration Lesson 3.1: Service Capacity Configuration Exercise 3.1.1: Create a Resource Pool
- 1.4Unit 4: Payment Rules Configuration Exercise 4.1.1: Process Payments and Create Invoices
- 1.5Unit 5: Managing Returns Lesson 5.1: Managing Returns Exercise 5.1.1: Managing Returns
Instructor
