Course Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry-recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in endpoint management and technical support roles. CompTIA A+ is regularly reinvented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
The Official CompTIA® A+® Core 1 and Core 2 (Exams 220-1101 and 220-1102) course provides the background knowledge and skills students will require to be a successful A+ technician. It will help them prepare to take the CompTIA A+ Core Series certification examinations (exam numbers 220-1101 and 220-1102) in order to become a CompTIA A+ Certified Professional.
Exam Details:
- Maximum of 90 questions per exam
- Multiple-choice questions (single and multiple response), drag and drops, and performance-based
- 90 Minutes per exam
- Passing Score: 220-1101: 675 (on a scale of 900)
220-1102: 700 (on a scale of 900)
What you’ll learn
After completing the CompTIA A+ Core 1 and Core 2 (Preparation for Exams 220-1101 and 220-1102) course, students will be able to:
- Support operating systems.
- Install and configure PC system unit components and peripheral devices.
- Install, configure, and troubleshoot display and multimedia devices.
- Install, configure, and troubleshoot storage devices.
- Install, configure, and troubleshoot internal system components.
- Install, configure, and maintain operating systems.
- Maintain and troubleshoot Microsoft Windows.
- Explain network infrastructure concepts.
- Configure and troubleshoot network connections.
- Manage users, workstations, and shared resources.
- Implement client virtualization and cloud computing.
- Implement physical security.
- Secure workstations and data.
- Troubleshoot workstation security issues.
- Support and troubleshoot laptops.
- Support and troubleshoot mobile devices.
- Install, configure, and troubleshoot print devices.
- Implement operational procedures.
Requirements
- To ensure their success in this course, students should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. 9 to 12 months hands-on experience in the lab or field.
Target audiences
- This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 1 220-1101 Certification Exam and the CompTIA A+ Core 2 220-1102 Certification Exam.
Curriculum
- 1 Section
- 19 Lessons
- 10 Days
Expand all sectionsCollapse all sections
- Topics19
- 1.1Lesson 1: Supporting Operating Systems Topic A: Identify Common Operating Systems Topic B: Troubleshooting Methodology Topic C: Use Windows Features and Tools Topic D: Manage Files in Windows Topic E: Manage Disks in Windows Topic F: Manage Devices in Windows
- 1.2Lesson 2: Installing and Configuring PC Components Topic A: Use Appropriate Safety Procedures Topic B: PC Components Topic C: Common Connection Interfaces Topic D: Install Peripheral Devices
- 1.3Lesson 3: Installing, Configuring, and Troubleshooting Display and Multimedia Devices Topic A: Install and Configure Display Devices Topic B: Troubleshoot Display Devices Topic C: Install and Configure Multimedia Devices
- 1.4Lesson 4: Installing, Configuring, and Troubleshooting Storage Devices Topic A: Install System Memory Topic B: Install and Configure Mass Storage Devices Topic C: Install and Configure Removable Storage Topic D: Configure RAID Topic E: Troubleshoot Storage Devices
- 1.5Lesson 5: Installing, Configuring, and Troubleshooting Internal System Components Topic A: Install and Upgrade CPUs Topic B: Configure and Update BIOS/UEFI Topic C: Install Power Supplies Topic D: Troubleshoot Internal System Components Topic E: Configure a Custom PC
- 1.6Lesson 6: Installing, Configuring, and Maintaining Operating Systems Topic A: Configure and Use Linux Topic B: Configure and Use macOS Topic C: Install and Upgrade Operating Systems Topic D: Maintain OSs
- 1.7Lesson 7: Maintaining and Troubleshooting Microsoft Windows Topic A: Install and Manage Windows Applications Topic B: Manage Windows Performance Topic C: Troubleshoot Windows
- 1.8Lesson 8: Network Infrastructure Concepts Topic A: Wired Networks Topic B: Network Hardware Devices Topic C: Wireless Networks Topic D: Internet Connection Types Topic E: Network Configuration Concepts Topic F: Network Services
- 1.9Lesson 9: Configuring and Troubleshooting Networks Topic A: Configure Network Connection Settings Topic B: Install and Configure SOHO Networks Topic C: Configure SOHO Network Security Topic D: Configure Remote Access Topic E: Troubleshoot Network Connections Topic F: Install and Configure IoT Devices
- 1.10Lesson 10: Managing Users, Workstations, and Shared Resources Topic A: Manage Users Topic B: Configure Shared Resources Topic C: Configure Active Directory Accounts and Policies
- 1.11Lesson 11: Implementing Client Virtualization and Cloud Computing Topic A: Configure Client-Side Virtualization Topic B: Cloud Computing Concepts
- 1.12Lesson 12: Security Concepts Topic A: Logical Security Concepts Topic B: Threats and Vulnerabilities Topic C: Physical Security Measures
- 1.13Lesson 13: Securing Workstations and Data Topic A: Implement Security Best Practices Topic B: Implement Data Protection Policies Topic C: Protect Data During Incident Response
- 1.14Lesson 14: Troubleshooting Workstation Security Issues Topic A: Detect, Remove, and Prevent Malware Topic B: Troubleshoot Common Workstation Security Issues
- 1.15Lesson 15: Supporting and Troubleshooting Laptops Topic A: Use Laptop Features Topic B: Install and Configure Laptop Hardware Topic C: Troubleshoot Common Laptop Issues
- 1.16Lesson 16: Supporting and Troubleshooting Mobile Devices Topic A: Mobile Device Types Topic B: Connect and Configure Mobile Device Accessories Topic C: Configure Mobile Device Network Connectivity Topic D: Support Mobile Apps Topic E: Secure Mobile Devices Topic F: Troubleshoot Mobile Device Issues
- 1.17Lesson 17: Installing, Configuring, and Troubleshooting Print Devices Topic A: Maintain Laser Printers Topic B: Maintain Inkjet Printers Topic C: Maintain Impact, Thermal, and 3D Printers Topic D: Install and Configure Printers Topic E: Troubleshoot Print Device Issues Topic F: Install and Configure Imaging Devices
- 1.18Lesson 18: Implementing Operational Procedures Topic A: Environmental Impacts and Controls Topic B: Create and Maintain Documentation Topic C: Use Basic Change Management Best Practices Topic D: Implement Disaster Prevention and Recovery Methods Topic E: Basic Scripting Concepts Topic F: Professionalism and Communication
- 1.19Appendix A: Mapping Course Content to CompTIA® A+® Core 1 (Exam 220-1001) Appendix B: Mapping Course Content to CompTIA® A+® Core 2 (Exam 220-1002)
Instructor
