Course Overview
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world. It is the only industry recognized credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment. It is trusted by employers around the world to identify the go-to person in end point management and technical support roles. CompTIA A+ is regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace.
The Official CompTIA® A+® Core 2 (Exam 220-1102) course provides the background knowledge and skills students will require to be a successful A+ technician. It will help them prepare to take the CompTIA A+ Core Series certification examination (exam number 220-1102), in order to become a CompTIA A+ Certified Professional.
Exam Details:
- Maximum of 90 questions per exam
- Multiple choice questions (single and multiple response), drag and drops and performance-based
- 90 Minutes
- 700 (on a scale of 900)
What you’ll learn
After completing the CompTIA A+ Core 2 (Preparation for Exam 220-1102) course, students will be able to:
- Support operating systems.
- Install, configure, and maintain operating systems.
- Maintain and troubleshoot Microsoft Windows.
- Configure and troubleshoot network connections.
- Manage users, workstations, and shared resources.
- Implement physical security.
- Secure workstations and data.
- Troubleshoot workstation security issues.
- Support and troubleshoot mobile devices.
- Implement operational procedures.
Requirements
- To ensure their success in this course, students should have experience with basic computer user skills, be able to complete tasks in a Microsoft® Windows® environment, be able to search for, browse, and access information on the Internet, and have basic knowledge of computing concepts. 9 to 12 months hands-on experience in the lab or field
Target audiences
- This course is designed for individuals who have basic computer user skills and who are interested in obtaining a job as an entry-level IT technician. This course is also designed for students who are seeking the CompTIA A+ certification and who want to prepare for the CompTIA A+ Core 2 220-1102 Certification Exam.
Curriculum
- 1 Section
- 10 Lessons
- 5 Days
- Topics10
- 1.1Lesson 1: Supporting Operating Systems Topic A: Identify Common Operating Systems Topic B: Use Windows Features and Tools Topic C: Manage Files in Windows Topic D: Manage Disks in Windows Topic E: Manage Devices in Windows
- 1.2Lesson 2: Installing, Configuring, and Maintaining Operating Systems Topic A: Configure and Use Linux Topic B: Configure and Use macOS Topic C: Install and Upgrade Operating Systems Topic D: Maintain OSs
- 1.3Lesson 3: Maintaining and Troubleshooting Microsoft Windows Topic A: Install and Manage Windows Applications Topic B: Manage Windows Performance Topic C: Troubleshoot Windows
- 1.4Lesson 4: Configuring and Troubleshooting Networks Topic A: Configure Network Connection Settings Topic B: Install and Configure SOHO Networks Topic C: Configure SOHO Network Security Topic D: Configure Remote Access Topic E: Troubleshoot Network Connections
- 1.5Lesson 5: Managing Users, Workstations, and Shared Resources Topic A: Manage Users Topic B: Configure Shared Resources Topic C: Configure Active Directory Accounts and Policies
- 1.6Lesson 6: Security Concepts Topic A: Logical Security Concepts Topic B: Threats and Vulnerabilities Topic C: Physical Security Measures
- 1.7Lesson 7: Securing Workstations and Data Topic A: Implement Security Best Practices Topic B: Implement Data Protection Policies Topic C: Protect Data During Incident Response
- 1.8Lesson 8: Troubleshooting Workstation Security Issues Topic A: Detect, Remove, and Prevent Malware Topic B: Troubleshoot Common Workstation Security Issues
- 1.9Lesson 9: Supporting and Troubleshooting Mobile Devices Topic A: Secure Mobile Devices Topic B: Troubleshoot Mobile Device Issues
- 1.10Lesson 10: Implementing Operational Procedures Topic A: Use Appropriate Safety Procedures Topic B: Environmental Impacts and Controls Topic C: Create and Maintain Documentation Topic D: Use Basic Change Management Best Practices Topic E: Implement Disaster Prevention and Recovery Methods Topic F: Basic Scripting Concepts Topic G: Professionalism and Communication
Instructor
